At Luxemarrt, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information in order to provide you with a better shopping experience. This includes:
- Personal Identification Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment details such as credit card information or PayPal account details to process your transactions. Payments are processed securely by third-party payment processors.
- Non-Personal Information: We collect data on your browsing activity on our website, including your IP address, browser type, device information, and browsing behavior. This helps us improve our website and enhance user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders, including sending you order confirmations, tracking information, and customer service communications.
- To improve our website, products, and services based on your feedback and usage data.
- To send you marketing communications, promotions, and offers (if you have opted in to receive them).
- To prevent fraudulent transactions and ensure the security of your data.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:
- Encryption: All sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.
- Secure Servers: We store your data on secure servers, protected by firewalls and other security systems to prevent unauthorized access.
- Third-Party Payment Processors: Payments are processed securely by third-party processors (e.g., PayPal, Stripe), and we do not store your full payment information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties to help us operate our business and provide services to you. These parties may include:
- Payment Processors: We share your payment details with payment processors to complete your transaction securely.
- Shipping Partners: We share your shipping information with carriers (e.g., Royal Mail, DPD) to deliver your order.
- Service Providers: We may engage third-party service providers who assist with website hosting, email communications, and data analytics. These providers are contractually obligated to protect your information.
5. Your Rights
As a customer, you have the following rights with respect to your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request updates or corrections to your personal information.
- Deletion: You can request the deletion of your personal information (subject to legal obligations).
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device and help us remember your preferences and activity. By using our website, you consent to the use of cookies. You can modify your browser settings to reject cookies if you prefer, but this may limit some functionality on the site.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies when visiting those sites.
8. Children’s Privacy
Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will delete it as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Contact Information:
Luxemarrt
Address: 11A Horsa Rd, Southbourne, Bournemouth BH6 3AL, United Kingdom
Phone: +44 548 952 2148
Email: Support@luxemarrt.shop
Website: luxemarrt.shop